Staples Return Policy – All That The Customer Needs To Know

If your recent purchase makes you unhappy, we will help you with Staples return policy and exchange. If returning the product confuses you, or you want to learn how to return the product online or in-store, you can find a solution to your doubts in our guide. Be sure to read till the end.

What is Staples Return Policy?

You can return a product within 30 days of its purchase. However, Staples return policy offers a different return period for different categories. The product should be in original condition and packaging. You can return the product with a receipt or a packing slip. If you want to know how to return by product, keep reading. 

Staples Return Policy
Return Window
30 Days
Return Method
Online & In-store
Contact Info.
Online Queries : 1800 210 7000
Official Website

Tech Products For Display

Staples Return Policy by Product [Quick Guide]

If you are looking to return a staples product, here is a quick guide for you to follow:

1. Office SuppliesAll the office supplies can be returned at any time both on the website and in the store.
2. Software SuppliesIf you haven’t opened the boxed software yet, you can apply for a full refund within 30 days of purchase.
3. All Technology, Business Machines, and Small AppliancesComputers, Laptops, Digital Cameras, Printers, and Tablets can be returned within 14 days of the purchase.
4. Electronic Appliances – Coffee Makers, Microwaves, Refrigerators, Air Conditioners, and Fans can be returned within 14 days of the purchase.
5. Applecare+AppleCare+ Protection Plan can be canceled within 30 days of purchase. For any cancellation beyond 30 days, you can request Apple for a prorated refund.
6. Furniture – Staples return policy allows you to return the furniture within 14 days of the purchase.
7. Ink and Toner CartridgesYou can return any unopened and unexpired ink or cartridge online or in offline stores. 

How To Return At Staples

According to Staples return policy, If you buy a product online, you can bring your item to any Staples Retail Store along with the receipt. If you buy a product from the store you can return the product to the store. All the online returns are convenient and hassle-free. You must keep the product in its original packaging. Keep manuals, parts, receipts, or packing slips handy.

Notes: Staples will monitor all the products before accepting exchanges and returns. They hold a right to deny a refund. 

Staples Return Policy – In-Store 

Items bought in the Staples retail stores must be returned to the store. You can return any product at any Staple location.

Find the nearest Staple store and show your return product along with the receipt at the return counter. Wait for them to inspect your returned product and further move with either exchange or refund.

Staples Return Policy – Online 

Returning a product online is easy. You can follow the simple steps given below. 

  1. Navigate to Orders Menu> Returns & Cancellations and access.
  2. Click returns on the order that you want to return.
  3. Verify contact information and return pickup address.
  4. Confirm the number of boxes for pick up.
  5. Check the boxes to be picked up. Select the quantity and the reason for the return.
  6. Submit the Return on the banner at the top of the screen. 
  7. Your return is now being processed. Return instructions will be displayed after the submission on the Order Details Page. You will be notified via email too.

Staples Holiday Returns

During the holidays, Staples extends their policy for 14 days, which can be subject to change every year. Now you can easily return the gifts. Gift your loved ones stress-free. You can read more about the holiday returns on their website.

You may also like: Amazon return policy

Can I Return Items Without a Receipt?

Having the receipt is a must according to Staples return policy. Keep the purchase in sellable condition in its original packaging. Please keep UPC, Manuals, Parts, Your receipt or packing slip intact. You can show your credit or debit card you used for the purchase if you return your item to the same store you purchased. For online orders, you can navigate to the My Orders section and reprint the receipt.

If you have lost the receipt and we cannot locate your transaction information, you are only eligible for an in-store credit for the lowest selling price 30 days after the purchase in the U.S. stores. A driver’s license issued by the state government or a Military picture ID is necessary for any returns without a receipt.

Note: Staples return policy states that they own the right to deny any return.

Staples Exchange Policy

Store Assistant and Customer

You can exchange your product within 14 days of purchase as per the Staples exchange policy. If you bought the wrong product, you can return the item online and receive a refund. Place the new order as per your choice. 

In case, you received a damaged or defective product, you are still eligible for a replacement. Fret not, go to My Orders and select the item you want to return. Navigate to Return an Item, and select the reason for return as damaged or defective. You will receive a replacement product at no extra cost to you.

Staples Exchange Policy
Exchange Window
14 Days
Exchange Method
Online & In-Store

Staples Refund Policy

Customer Getting Money

Any product purchased at the store with Cash, a Debit Card, or a Check is eligible for a refund. Go to Staples store and show the receipt for a refund. If you use the credit card, you will receive a credit to your account. If you use the debit card, you can receive a refund in your account.

Take your debit card along with you. If you do not have a debit card with you or you bought with cash or check, You will receive the refunded amount in the form of a corporate check. [If a purchase exceeds $500] 

Staples Refund Policy
Refund Period
30 Days
Refund Method
Original Mode of Payment

Frequently Asked Questions

1. Can I return my laptop to Staples?

Yes. You can return the laptop within 14 days of purchase.

2. How to return a printer at Staples?

You can take back your printer to your local staples store. Note: Store-bought purchases are only eligible for in-store returns.

3. Can I return Staples products to any location?

Yes. Online and In-store purchases can be brought to your nearest Staples store.

4. Can I get another receipt at Staples?

In case of a lost receipt, you may contact the Staples store where you bought the product, the store will reprint the receipt for you.

5. Can I get a replacement for a defective or damaged product?

Yes. Any damaged or defective product can be replaced easily.

Also To Keep In Mind

Staples return policy is easy and hassle-free. If you are unsatisfied with your recent purchase, keep the receipt or packing slip with you. Keeping your purchase in its original condition will make sure you will have an easy time. As mentioned above, different categories like Office Supplies, Software Supplies, All Technology, Business Machines, Small Appliances, Applecare+, Ink, and Toner Cartridges have different return periods.

If you have more queries regarding the returns, please feel free to comment down below. Also, check out our other popular blogs like Target return policy, Walmart return policy.

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