Foot Locker Return Policy | Enjoy Best Returns For In-Store & Online

Did you buy a product from Foot Locker that didn’t fulfill your needs? The return process is very simple as long as you follow all the steps and adhere to their guidelines. If you wish to return your item then no need to worry. We have covered all the necessary details regarding the Foot Locker return policy. In this article, we will cover everything about the return, refund, and exchange that will help you in the process.

What is Foot Locker Return Policy?

If you are unsatisfied with your purchase from Footlocker, you don’t have to worry about it. Footlocker allows its customers to return the merchandise within 45 days from the date of purchase or delivery. In the Foot Locker return policy, you can return your items online, via mail, or by visiting a Foot Locker store.

Bring your original sales receipt or invoice for a full refund or you will receive merchandise credit. Always remember the product should not be used, damaged, or worn otherwise you cannot make a return at Foot Locker.

Foot Locker Return Policy
Return Window
45 Days
Return Method
Contact Info.
00 1 715-261-9708
Official Website
Foot Locker

Methods to Return at Foot Locker 

The return policy brings you the most convenient modes of return. Depending on your convenience, you can either return the purchased product at the store or online.

Foot Locker Return Policy In-store Return

For the In-store return policy, you can return the merchandise to Foot Locker within 45 days from the date of purchased items. Not only this you can also return online purchases to the Foot Locker stores.

Bring the product with the invoice and in its original package to your nearest Foot Locker store. The store representative will verify the product and will process further your request for a return, refund, or exchange.

Foot Locker Return Policy Online

You are allowed to make a return of offline purchase using the mail option. Unlike other stores, Foot Locker accepts the return of that purchase which you buy from the stores. You can return your product via mail if you don’t have any nearby Foot Locker stores.

  1. Visit the official website.
  2. Fill out the Return Form from the website.
  3. Print this return form and include it in your return package.
  4. If you are not able to download the return form then you will need to provide the order number, name, billing information, and all other required information. 
  5. Place the product in its original packaging and don’t forget to attach the return label and shipping label on the top of the package.
  6. To send your product back you can use Ground Service, USPS, and Federal Express.

Are There Any Exceptions at Foot Locker?

Yes, as per the return policy, there are a few exceptions:

  • The product must be returned in its original condition if it is damaged or has been altered in any way so you are not able to make a return of that product.
  • Foot Locker return policy does not accept the return of used products.
  • COD returns are not accepted at Footlocker.
  • The product return after 45 days will not be acknowledged. 

However, these were about the Foot Locker exception while returning the item. As you read above you know how they work.  Also, see our guide on Lululemon’s return policy, and how it works along with all their detailed procedure and many more.

Can I Return Items After 45 Days?

No, Foot Locker does not accept your return after 45 days. You must return your product within 45 days of purchase. You can make in-store or online returns within 45 days of purchase. If you make a return after 45 days via mail then your return will not be accepted and you might lose your item.

Foot Locker Return Policy Without a Receipt

You need to submit your receipt to make a return at Foot Locker. They have a very straightforward return policy. If you fail to submit your receipt then you can’t make a return or exchange to Foot Locker. But if the manager allows you after inspecting your product then you can make an exchange. For more queries contact our customer service department or visit Footlocker’s store.

What is the Gift Card Policy?

Foot Locker offers E-Gift Cards and Physical Gift Cards as well. You can purchase gift cards online and in-store. Additionally, reload the physical gift cards in-store at any time. These cards can be used only for purchasing merchandise.

If your cards get lost or stolen, you need to bring proof of purchase to replace your card. You can order your gift cards in any amount from $10 to $250. These gift cards cannot be used for international purchases.

Foot Locker Exchange Policy

The Foot Locker return policy is quite generous. If customers do not receive the product that they want or they are not happy with the purchase they can exchange or return their product at Footlocker. Footlocker allows its customers to exchange their products within 45 days of purchase.

You can exchange your product both in-store and online. The staff will facilitate you with the exchange service with a different item, style, size, or color after returning your previous product for a full refund.

Foot Locker Exchange Policy
Exchange Period
45 Days
Exchange Method

Foot Locker Refund Policy

Foot Locker allows you to return your product and you can request a refund against it. After receiving your product, Footlocker will initiate your refund process and it may take 1 to 2 weeks to validate your return product. Your refund will be issued in the form of the original payment method.

  • Credit/Debit Card- It will take 1-2 business weeks for the credit to appear in your account.
  • Paypal- Refund in Paypal account within 1-2 weeks
  • Cash- Cash refund or it will be transferred to your bank account.
  • Gift Card- Store credit only.
Foot Locker Refund Policy
Refund Period
Immediately-for cash
Debit/Credit Card or PayPal- Within 1-2 Business Week
Refund Method
Original Mode of Payment

Frequently Asked Questions

1. In how many days can I get a refund?

You will receive your refund within 1 to 2 weeks. Refunds will be issued in the form of the original payment method.

2. Can I make a return of used products at Footlocker?

No, it is clearly mentioned that the product must be returned in its new/original condition.

3. Are returns free at Footlocker?

Foot Locker return policy offers a free return on items for in-store. If you make an online return then shipping charges will be borne by you.

4. Does Foot Locker accept COD Returns?

No, Foot Locker does not accept COD Returns.

Other Discounts Offered By Foot Locker

To help you know more about additional discounts and offers at Foot Locker, we have created guides on some discounts. Foot Locker has a long list of available discounts like EmployeeMilitary, and Student discounts. It might be of use if you read and explore more about them.

Final Thoughts

Now that you know about the Foot Locker return policy, you can easily proceed with returning or exchanging the product you want. However, make sure to adhere to the guidelines to cater to the needs of the audience. As a customer, you should be aware of the guidelines and return policy to avoid any issues.

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