Did a Uniqlo item not meet your demands? Send it back to the seller and ask for a compensation with Uniqlo return policy as well as make your issue known. There is no better way to enjoy the winter breeze than wearing a Uniqlo jacket. As every other brand runs towards trends, it maintains a constant supply of simple yet graceful fabric.
Yet it is possible that you do not take a liking to its style. You might realize it after you make the purchase. So, use this guide to return the item with utmost ease. You can also learn how to get a more than suitable exchange. let’s dive in.
What Exactly is Uniqlo Return Policy?
To begin with, Uniqlo return policy is quite simple to grasp but every detail is important. It gives a 30-day window after the date of purchase to return that particular item. Furthermore, it should appear new without any marks of use and wash.
You also need to keep the original tags while making a return. More importantly, they will reject your request if you have lost the original receipt. Both online and in-store mediums are available to process your request. Unpacked items are still eligible.
What are the Ideal Return Conditions?
There are some requirements you need to be wary about. The inability to meet such conditions can make your item impossible to return. Read further for the conditions that are not favorable.
- The item has taken damage or has stains. (this includes animal hair, dust, or other fibers)
- It has lost its original selling condition. (deprived of tags, buttons, or packaging)
- It has signs of wear or is washed.
- Also, altered items as per the customer from the store.
Lastly, items that have the tag of “Final Sales” might not make for eligible return prospect
In What Ways Can I Return at Uniqlo?
Both online and in-store purchases have their own process regarding the return of items. Uniqlo return policy suggests that you take due care in following the guidelines to avoid confusion. Note that you cannot return an online item to any Uniqlo store.
Return Online Orders
Online orders can be returned within 30 days of invoice i.e., shipping date. It must be an eligible item meeting all conditions. Note that if you ordered using the Pay In-store option, you can only return those items to the Uniqlo store where you made the payment.
Uniqlo return policy gives the following steps to return online.
- Log in to your account and open the Order History page.
- Select “Return” for the items within orders you within to return.
- Choose the reason and quantity for the return.
- Next, you need to finish a couple of steps for each item
- Fill out the return form before submitting it.
- A prepaid shipping label appears soon after. Print it.
- Stick it outside your return package.
- Ship it right back with FedEx or USPS.
Note that the prepaid shipping label comes for $7. The fee is deducted from your refund. However, you can choose to ship the package using a different carrier service at your own expense. In addition, you can return more than one order in a single shipment.
Uniqlo In-store Return Policy
This one is easier than you might think. Firstly, go to a nearby Uniqlo store with the item you wish to return. Any store within US territory can accept your return but online products are ineligible for this method. Make sure you meet the return demands.
Receipt is highly mandatory to get a full refund. On the contrary, you can mail your return to any of its warehouses using the return form. This can save you the trouble of making a trip. Ship it to the address given in the form. Their customer care would be happy to guide you.
Most of the time, students cannot spare expenses for good-looking clothes. Uniqlo gives student discount to combat this issue.
Uniqlo Holiday Return Policy
It is always delightful when retail companies chime in for return extensions during key holidays. Uniqlo return policy follows the same pattern. It increases the return period twofold (60 days) if your item was bought between 11/6/2023 and 12/24/2023. This might change next year.
Exceptions That You Should Know About
Besides the items that do not match its return conditions, Uniqlo opposes the return of innerwear due to its adverse hygiene implications. Apart from this, final sale items are ineligible for returns and exchanges. However, their associates might give you some leeway in rare cases.
Also, items bought from stores within US territory cannot be returned at any store outside the borders. If your item came faulty, it is your responsibility to inform them about the issue on that day itself.
Uniqlo Return Policy Without Receipt
Uniqlo is adamant about showing the receipt to return any of your items. It flat-out refuses to give refunds for items returned without the original receipt. Although they might let you exchange the item for a different size in the absence of one.
Moreover, you can keep a photographic image of your receipt for the purpose of safekeeping. Luckily, they can issue a new receipt if you go to them within 30 days of purchases. You need to provide the date, time, and total amount for this. Their customer care can help you weigh your options.
Uniqlo Exchange Policy
There is a high probability of the item’s size being a level above or below yours. Therefore, Uniqlo allows you to exchange any item for a different size/color within 30 days of the purchase date. Furthermore, you may also exchange it for a new item entirely.
It is vital that you have the original receipt. Online items can be returned via mail or at any of the Uniqlo stores. The Uniqlo return policy conditions apply here as well. Pick a store that has the item you want in stock otherwise, your request would not be fulfilled. It is beneficial for you to know when does Uniqlo restock its supply of apparel and accessories.
Uniqlo Refund Policy
After Uniqlo is satisfied that your return is eligible and does not go against its policy, it will issue a full refund to the original mode of payment. This whole process can take up to 14 days. The refund might take longer to reflect in your account depending on your bank.
Shipping and alteration costs, if any, are non-refundable no matter what. PayPal, Apple Pay, Samsung Pay, or Instagram app transactions get a refund in the form of store credit. Returns having a gift receipt will receive a gift card as a refund.
Frequently Asked Questions
1. Can I cancel my return request online?
Yes, if you haven't shipped your package yet, you can easily cancel your return in the return details page.
2. Can I cancel my exchange request online?
Yes, but you need to do it within 30 minutes of the completion of your exchange application. You can do so in the exchange details menu.
3. To what address do i need to mail my order for a return?
You can use this address of their warehouse to return order though the mail. UNIQLO Returns 9000 Rand Blvd. Building 7 Philipsburg, NJ 08865
4. Does Uniqlo accept returns of innerwear?
No, Uniqlo does not accept returns or exchanges of innerwear due to hygiene and wellness reasons.
Fast-Paced Returns For Fast Fashion
To conclude, Uniqlo return policy asks that you return your product within a month of the purchase. This leaves you with little time to make up your mind about the item. You should check the product description before buying to check return eligibility. You need to keep the receipt at all costs as it can determine your return’s success. Subsequently, you should be able to return/replace any item with ease.
Every customer should be aware of the various return conditions implemented by popular companies. Because this information can come in handy anytime. Learn about Hobby Lobby and TJ Maxx return policy.