Nike Return Policy | Here is How You Can Make Stress-Free Returns

Nike, the iconic sports brand we all love, not only excels in creating top-notch athletic wear but also prides itself on customer satisfaction. Understanding Nike return policy is as essential as picking the right pair of sneakers for your next run. In this modern era of online shopping, knowing the ins and outs of how Nike handles returns can make your shopping experience seamless and stress-free.

Let’s dive into the simplicity and convenience of Nike’s return policy to ensure your satisfaction with every purchase.

What is Nike Return Policy?

When you buy something from Nike, you get a special deal – you’ve got a whole 60 days to decide if you want to keep it or return it according to Nike return policy. This deal applies whether you bought your stuff in a Nike store, on their website (, or through their app. And get this – it doesn’t matter if you’ve customized your purchase, like those unique “Nike By You” sneakers; you still get the full 60 days to decide.

Now, if you’re part of the Nike membership crew, there’s a bonus for you. As a member, you can send back anything you bought online without paying a dime for the return shipping. It’s a pretty sweet perk that comes with being a member of the Nike squad.

Nike Return Policy
Return Window
60 Days
Return Method
Online & In-Store
Contact Number
Official Website

Can Worn Nike Shoes Will Return?

Absolutely yes, at Nike, their return policy is pretty cool! They’re okay with you returning shoes that you’ve worn. They’re all about making sure you feel super comfy in their shoes, so they’re like, “Hey, go ahead, take them for a spin!”

And if, for some reason, you’re not completely thrilled with how they fit or feel on your feet, no worries! You can just bring them back and get a full refund. It’s all about making sure you’re happy with your kicks!

Is it Possible to Return After 60 Days?

If you’ve bought Nike items but changed your mind and want your money back, unfortunately, that won’t be possible. However, if the Nike gear you purchased is still in its original condition, meaning it hasn’t been worn or washed, you have an alternative option. Even if more than 60 days have passed since your purchase, you can head over to your nearest Nike store.

There, you’ll be able to exchange the unworn and unwashed items for something else that you prefer. This exchange policy gives you the chance to choose different Nike merchandise that suits your preferences, even if you’ve had the items for a while.

Does Nike Accept Returns Without a Receipt?

Even if you can’t find your original receipt, Nike will still be happy to help you with returning your item. They understand that things can get misplaced, so they’ll give you store credit equivalent to the current value of the product.

To make the return process easier, you have a couple of options: you can either head over to the nearest Nike store and they’ll assist you there, or if you prefer, you can reach out to their customer support team for guidance and support.

How to Return Nike Purchase?

Customers have two options to ask for a return with Nike’s return policy. You can go to the store or send the product back by mail to their return address. Always remember to have the original receipts with you in both situations.

Nike Return Policy In-Store

The best way to return your item is by going to the store. But, before doing that, remember a few things. First, find the closest Nike store. Then, follow these steps:

  1. Pack your product properly.
  2. You can return unwashed items.
  3. Make sure the product isn’t torn or worn out, keep it like new.
  4. Return it within 30 days of purchase.
  5. Bring your receipt or proof of purchase.
  6. Also, carry a valid ID with you.

Note: Also, check out another article to know when does Nike restock its new items so that whenever you visit a Nike store you find something new.

Return Through Mail

When you buy something from Nike’s online store, it’s important to know how to return it. Here’s a simple guide:

1. Put the item back in the shipping box.
2. Get the return label and stick it on the box.
3. Pick a UPS location and drop off your item there.

Remember these steps to avoid breaking their rules. If you don’t follow these rules, Nike might cancel your return request. Also, be careful with the product until it’s returned because there are limits to how much they’ll cover in case something happens to it.

Exceptions to the Standard Nike Return Policy

Nike does its best to help customers, but it can’t take back every item. That’s why they made a part of their return policy called “exceptions.” This section tells you which products you can’t return once you buy them. It might also say how long after buying you can’t return them. For instance:

  • If you get an Apple Watch Nike+ with AppleCare, Nike gives you 14 days to return it.
  • If it’s Nike Golf Clubs, you’ve got 90 days to return them.
  • But, Nike doesn’t take back Nike gift cards, and some gadgets like Nike+ devices (like FuelBand SE, Nike+ SportWatch GPS, etc.) can’t be returned once opened.

These are the special rules in Nike return policy. Also, some Nike stuff has its own return rules, and you can find them on the product’s label or tags. Just check your item for this info.

Nike Exchange Policy

If you encounter any issues with the size, color, or style of your Nike product, don’t worry! Nike offers a hassle-free solution: you can exchange it at any of their stores without any extra charges. In case you made the purchase online and need an exchange, simply give them a call at 1-800-806-6453, and they’ll assist you with the process.

Furthermore, as per Nike’s return policy for online orders, you have the option to take your purchased item to any Nike retail store and exchange it there too. This flexibility ensures that you can get the right fit or preferred style easily, whether you shop in-store or online.

Nike Exchange Policy
Exchange Period
Within 60 Business Days
Exchange Method

Nike Refund Policy

Nike has rules for getting your money back. They’re explained in the Nike return policy. This part will tell you about those rules. After you finish returning your item, they’ll start giving your money back. The way they give your money back will be the same as how you paid for the item. The amount of money you get back will depend on your situation.

  • If you have the original receipt, you’ll get your money back the same way you paid.
  • If you don’t have the receipt, they’ll give you credit for the current price of the item in the store.
  • Nike says it will take 2 days to give you your money back. If there’s a problem, it might take up to 10 business days. This includes the time until you see the money back in your account.

Nike Refund Policy
Refund Period
Within 10 Business Days
Refund Method
Original Mode of Payment

Frequently Asked Questions

1. Who Pays Return Shipping Fees?

If you're not a Nike Plus Member, you'll have to pay for the return shipping. But if you are one, Nike covers those charges for you.

2. Does Nike return stolen packages?

No. They take no responsibility for stolen items.

3. Can you wash Nikes?

It is better if you wash it by hands, but once you have done that you cannot return it.

4. Will I Be Charged For My Return?

No, Nike provides a free return to all their customers.

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Also, Keep in Mind

In a world where shopping has transcended traditional storefronts, Nike has tailored its return policy to meet the needs of today’s consumers. By understanding and utilizing Nike return policy, you can shop with confidence, knowing that your satisfaction remains at the forefront of their service.

Whether you’re swapping sizes or returning an item that doesn’t meet your expectations, Nike’s customer-centric return policy stands as a testament to their commitment to ensuring a smooth and satisfactory shopping journey for every customer.

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